Terms and Conditions

Introduction

Welcome to MIST-PRO. These Terms and Conditions ("Terms") govern your use of our website, mist-pro.com (the "Site"), and the purchase and use of our products and services. By accessing the Site or purchasing our products, you agree to be bound by these Terms.

1. Account Registration

1.1 Account Creation. To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.2 Accurate Information. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2. Products and Orders

2.1 Product Descriptions. We strive to provide accurate product information. However, we do not warrant that descriptions or other content on the Site are error-free, complete, or current.

2.2 Order Acceptance. All orders are subject to acceptance by MIST-PRO. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product details, or issues identified by our fraud prevention systems.

2.3 Pricing and Payment. Prices are shown in USD and may change without notice. You agree to pay all charges at the prices in effect at the time of purchase, including applicable shipping and taxes.

2.4 Subscription Services. If you choose a subscription option, you authorize recurring charges to your payment method until you cancel. Subscriptions may be canceled through your account or by contacting us.

3. Product Use and Safety

3.1 Instructions. You agree to follow all product instructions, safety guidelines, and applicable regulations when using MIST-PRO products. We are not responsible for misuse, negligence, or failure to follow directions.

3.2 Safety Considerations. Our products are designed for outdoor pest control and related applications only. Always use protective equipment and avoid direct contact with misting solutions. MIST-PRO is not liable for adverse effects resulting from improper use.

4. Shipping and Returns

4.1 Shipping. Orders will be shipped to the address provided at checkout. Delivery timelines are estimates and not guaranteed.

4.2 Return Policy. Returns are accepted on eligible products within 30 days of purchase in unused or minimally used condition (at least 75% full). See our Return Policy for complete details.

4.3 Refunds. Refunds are processed after inspection of returned items and issued to the original payment method.

5. Intellectual Property

5.1 Ownership. All Site content, including text, graphics, logos, images, and software, is the property of MIST-PRO or its licensors and is protected under U.S. and international intellectual property laws.

5.2 Limited License. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This does not allow reproduction, modification, or commercial use of Site content without prior written consent.

6. User Content

6.1 Reviews and Submissions. By submitting content such as reviews or feedback, you grant MIST-PRO a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, and display such content worldwide.

6.2 Prohibited Content. You agree not to submit unlawful, defamatory, fraudulent, abusive, or otherwise objectionable content.

7. Privacy

7.1 Privacy Policy. Your personal information is collected and used in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

8.1 Disclaimer of Warranties. THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 Limitation of Liability. IN NO EVENT SHALL MIST-PRO™ BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR SITE OR PRODUCTS.

9. Indemnification

You agree to indemnify, defend, and hold harmless MIST-PRO, its officers, directors, employees, agents, and suppliers from any claims, damages, or expenses (including legal fees) arising out of your use of the Site, products, or violation of these Terms.

10. Dispute Resolution

10.1 Governing Law. These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

10.2 Arbitration. Any dispute relating to these Terms shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the Site after changes constitutes acceptance of the revised Terms.

12. Contact Information

If you have questions about these Terms and Conditions, contact us at:

MIST-PRO
contact@mist-pro.com
(312) 600-0800

By using our Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.