Privacy policy

Introduction

MIST-PRO (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (mist-pro.com), create an account, or purchase our products. By using our Site, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information.
When you make a purchase or create an account, we may collect:

• Name

• Email address

• Billing and shipping addresses

• Payment information

• Phone number

1.2 Non-Personal Information.
We automatically collect information such as:

• Browser type and version

• Device type and operating system

• IP address

• Pages you visit on our Site

• Referring websites

1.3 Cookies and Tracking.
We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze site traffic. You may disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Improve our products, services, and website

• Send updates, promotions, and marketing communications (if you opt in)

• Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party companies that help us process payments, ship orders, or host our website.

• Legal Requirements: When required by law, subpoena, or legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• Email Marketing: You may unsubscribe from promotional emails at any time by clicking “unsubscribe” or contacting us.

• Cookies: You can disable cookies through your browser settings.

• Account Information: You may update or delete your account information by logging into your account or contacting us directly.

6. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that a child under 13 has provided personal data, we will delete it immediately.

7. Your Rights (California Residents & Others)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request access to your personal information

• Request deletion of your personal information

• Opt-out of the sale of personal information (we do not sell personal information)

Similar rights may apply under other state or international privacy laws. To exercise these rights, please contact us.

8. Changes to this Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page, and continued use of the Site after changes constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

MIST-PRO
contact@mist-pro.com
(312) 600-0800

By using our Site, you acknowledge that you have read this Privacy Policy and consent to all of its terms.